FAQ

Q: What BlackBerry devices is Viira compatible with?

A: Viira is compatible with all BlackBerry devices. This includes the BlackBerry Pearl (8100 series), the Curve (8300 series), the 8800 series, the 8700 series, as well as many others.

Q: What version of the BlackBerry OS does Viira require?

A: Viira requires OS 4.2 or later. OS 4.2 came out more than 2 years ago, so if you bought your BlackBerry since then you should be fine.

Q: How can I tell what the OS version on my BlackBerry is?

A: On your BlackBerry, go to Options->About where you will see the release the OS version preceded by a small "v".

Q: How does the free trial differ from the full version?

A: The free trial is good for 21 days from the time of first use and allows up to 25 tasks, 5 projects and 5 contexts.

Q: When I buy the full version, will it import all my free trial data (Tasks, Projects, Contexts, etc.)?

A: Yes, the full version of Viira will let you import everything from your Free Trial. The first time you run the full version you will be prompted if you want to import your Free Trial data or not.

Q: How can I install Viira on my BlackBerry?

A: You can either install Viira Over-The-Air (OTA) or use the Application Loader that comes with your BlackBerry Desktop Software.

To install Viira OTA, just clink on the link that we sent you in your registration email.

In case the email has trouble making it to your inbox (did you check your Spam folder?) you can point your BlackBerry browser to www.kartamobile.com/bb from where you will be able to download Viira straight to your BlackBerry.

Q: I want to install Viira the old-fashioned way - manually. How do I do that?

A: You will need to use the BlackBerry Desktop Softare that comes with your BlackBerry for this. After you have registered and signed up for the Beta, download the zip file containing the Viira bundle, and then follow the instructions from your Desktop Software on how to install the .alx file using the Application Loader.